Trends to watch 2009


Happy New Year !

Many people seem to be in dread of the new year and what it may bring. The raging financial crisis has given a lot of gloom and despair to many. Many investors and businessmen are at a quandary on what to do. I believe there are silver linings in the dark clouds, that will allow the Cebu economy to showcase its resiliency and innovation.

Local tourism will boost Cebu’s economy – Cebu is now rapidly becoming a complete destination. The opening in 2008 of The Northwing of SM, The Terraces of Ayala, Skyrides of Crown regency, Parkmall, and other smaller destinations has given a whole new reason to rediscover Cebu. The availability of very affordable airfares has given a reason for many Filipinos to travel more. One of the things going for Cebu is the wide variety of accommodations available, the opening of Sugbutel and its php250 per night rate just adds a exclamation point to this variety.

International Tourism will continue – Cebu is poised to take advantage of the political standoff that occurred in Thailand. The takeover of the international airport has given a lot of tourists pause and caused them to consider other destinations. Airfare promotions from the Philippines to other Asian countries will allow tourists to take advantage of the return backload to the Philippines. The key will be to make tourism more intuitive and innovative for the tourist. A great example of this is the Islands Banca Cruises of Jay Aldeguer. They took away a lot of the stress and the hassle of booking a banca allowing a more enjoyable and safer experience.

More Call Centers – There will be more call centers set up due to the US financial crisis and the terrorism incident that occurred in India. A lot of these call centers or BPOs will be smaller, often owned and run by former employees of larger companies. They will take advantage of the cut costs mantra of many US companies. The image of call centers being located in very high profile and expensive real estate may change very rapidly, with costs being a very real factor.

More SME and Small Entrepreneurs – There will be increasing demand for small franchises and other small business opportunities as returning OFWs will be looking to put up businesses to compensate for the lack of ideal local employment opportunities available.

New Market Definitions -

Luxury – Will not be defined by the market for many people but by personal perceptions and preferences. Many people will have new definitions for luxury being directly liked to their incomes and lifestyles.

Feedback – Consumers will be very demonstrative in feedback as they will immediately show with their wallet if their unsatisfied with the product or service. The emergence of blogs, chatrooms and forums will add tremendously to shaping opinions and preferences.

2009 will be a very interesting year. Consumers will be looking for more value and innovation to compensate for shrinking budgets and incomes. The times will allow businessmen who are very innovative to stand out in this economy. New definitions for luxury will allow many local brands to compete and to succeed. Tourism will be big this year. Many local tourist that normally travel abroad will be giving a hard look at Cebu as a alternative shopping, vacation and adventure destination. Asian tourists will be looking for budget destinations that will give the best bang for the buck.

I believe 2009 will be a year of opportunity. The key words to remember: Innovation and Resiliency. Words that have always been associated with Cebu.

Let’s follow the examples of these ordinary individuals as they strive to make a difference. Each week, lets all get together and share knowledge, stories, experiences, information, all for the sole purpose of getting One Step Up.

For comments, suggestions or stories that you want to share, email me at stirspecialist@gmail.com , or visit www.stirspecialist.blogspot.com

Its Christmas !

A lot of people were encouraged by a column I wrote entitled “Believe in having Faith.” I received a lot of feedback by email and text. The recurring comment was that this was the right message for the time.

I recently began thinking about messages. There are many warnings, prophecies and predictions on what the new year will bring. Majority of the messages center on impending gloom and economic downturn.  I notice that many people have allowed this perception to affect them. They have become very glum and moody, depressed about things that are still predicted to come.

I think we should not focus on negative messages but accentuate the positives. I would like to remind people of the theory of self fulfilling prophecy. The Thomas theorem states that “If men define situations as real, they are real in their consequences.”   Thomas states that we react to situations based on our perceptions and not thru the actual situations. This is one of the basis for the saying, “perception becomes reality.”

Sociologist Robert Merton added to this in his book, “Social Theory and Social Structure”, he said, “            The self-fulfilling prophecy is, in the beginning, a false definition of the situation evoking a new behavior which makes the original false conception come 'true'. This specious validity of the self-fulfilling prophecy perpetuates a reign of error. For the prophet will cite the actual course of events as proof that he was right from the very beginning.”

Simply put, if we perceive today as a bad day, we will put ourselves into that mode and due to the prejudgement, we will end up having one. Does that make sense? If I am told I cannot do it, I will already precondition my mind that I cannot, so I don’t.

Dr. Robert Rosenthal, a Harvard University psychologist conducted a very interesting social experiment to prove the theory. He tied up with a school in the poor district of San Francisco. This area is known for its crime, poverty and general sense of helplessness. He picked out 24 students at random and divided them equally into two groups. He assigned one group to a set of random teachers and told them that the students had amazing potential and it was their responsibility to nurture and develop them. The second group was assigned to another set of teachers who were told that the children lacked any real potential and that it would be difficult to develop them. He then assigned the same set of prescribed lessons and activities to each group to do.

Six months later, the results showed that the first group had developed rapidly and had indeed shown amazing potential and growth. The second group had accomplished very little and were in general, unmotivated, lazy and disillusioned. 

So this Christmas season, Lets focus on positive messages. Let us focus on the real message of Christmas. Let’s tell each other that things will and are getting better. We have survived many a crisis and we will come out of this one better and stronger. Let us be thankful for what we have.

Lets not forget the reason for the season. We are celebrating the birth of Jesus Christ, our Lord and Savior. So, go out and celebrate.  Wear a smile, greet everyone sincerely and warmly. Spread Christmas cheer. Renew friendships and relationships. You’re your loved ones. Show faith and confidence that things will get better. By doing so, things will. 

Lets all have a merry Christmas !

Let’s follow the examples of these ordinary individuals as they strive to make a difference. Each week, lets all get together and share knowledge, stories, experiences, information, all for the sole purpose of getting One Step Up.

 For comments, suggestions or stories that you want to share, email me at  stirspecialist@gmail.com ,  or visit  www.stirspecialist.blogspot.com

Catching Up

I would like to take time out and share updates on what’s been happening the past week.

PLDT SME Nation launched last Wednesday “The Watcher” at the Gustavian Tap Room in Banilad. The Watcher is a video monitoring solution that enables SMEs to check and oversee their business operations from anywhere thru the internet or 3G mobile phones. It is a vital tool for today’s fast changing and unpredictable times.

PLDT SME Nation also hosted the first Christmas party of the Philippine Retailers Association (PRA) Cebu chapter right after “The Watcher” launch. It was a great party with food and drinks overflowing. Thank you PLDT SME Nation. Thank you Kat, Gabby and Nilo.

PRA Cebu received a great Christmas gift when we found out that fellow board member, Steve Benitez and Bo’s Coffee has won the PRA and DTI 2008 Cebu Retailer of the Year Awards held at the Crown Galleria Hotel last Tuesday evening. The award is very much deserved and will go to Steve’s already full mantle of accomplishments and other awards. Bo’s opened recently a fantastic coffee nook in one of my favorite book stores, Fully Booked, at The Terraces. This is a great tie up and allows book and coffee lovers to mingle.

Speaking of The Terraces, I would also like to congratulate fellow PRA members Corito Yu and Derrek Dytian on the opening of Postrio and Big Mao at The Terraces. This are two establishments that have a bright future, dynamic ownership and are proudly Cebuano. Corito and Derrek know that I am a big fan of both their establishments.

I would also like to congratulate Makan Asian Cuisine which recently opened at The Walk, Asiatown I.T. Park, as well as Anzani restaurant and Bellini, a champagne bar. Anzani and Bellini are owned by chefs Marco and Kate. It is located at Nivel Hills, Lahug. Congratulations and thank you for adding more variety and choices to the Cebuano palette.

Over the weekend , Toys@Work and Marco Polo Hotel held its annual Christmas Wonderland, at the Ballroom of the hotel. It was packed with kids who enjoyed the different bouncers, shows, as well as the great food choices. This event was held together with Cebu International School Bazaar which filled the hotel with parents and guests. Kudos to Marco Polo’s hardworking manager Hans Hauri and Carlo Borromeo for a great event.

Also, last Tuesday, I had lunch with Kyle Kokseng at Hukad. I finally had the chance to savor and try what everyone was raving about. Congratulations to Sonny Kokseng and his family on the opening of another fine restaurant. There are two words that comes to my mind when I think about the Kokseng family and their many businesses. The first is innovation, of which Hukad is a classic example, being a subtle transformation of one of Cebu’s oldest and best native restaurants in Golden Cowrie.

The second is resilience as shown in the improving business and traffic at the Banilad Town Centre. I remember when everyone was worried about business in the mall due to the impending construction of the Banilad Flyover. Sony Kokseng and his team were perpetually hopeful, and kept giving everyone vital updates. When the construction began, and traffic literally started to affect business, the mall management stepped up to the plate and gave critically needed relief to all of the tenants allowing many of them to survive the construction period. Now the flyover is done and everybody’s fears seemed unfounded. Left turn access is available and the U Turn back to the city is very convenient. Business is slowly but sure recovering, and bodes hope for the future.

Innovation and Resilience. These are two words that will prove very critical in not only surviving the current economic downturn but will allow us to take positive steps for a better tomorrow. Everybody has heard of innovation, but not enough about resilience. Mike Jay, the founder of Leadership University, captured it best when he said, “Resilience is defined as the integrated power to persist when things don’t work out at first; to navigate ambiguity and uncertainty; to transcend common problems and barriers and to anticipate the future in a sustainable way.”

Let’s follow the examples of these ordinary individuals as they strive to make a difference. Each week, lets all get together and share knowledge, stories, experiences, information, all for the sole purpose of getting One Step Up.

For comments, suggestions or stories that you want to share, email me at stirspecialist@gmail.com , or visit http://www.stirspecialist.blogspot.com/

Believe in Having Faith

I have received several invitations to try the different restaurants located at the newly opened The Terraces at the Ayala Center Cebu. Sonny Kokseng has invited me to try Hukad, Germin Espino has invited me to try Terriyaki Boy and Sizzling Pepper. I have had the good fortune to try Terriyaki Boy and it was worth the wait, but each time I try to go to the other two restaurants, there always seems to be a long wait list. It seems that people in Cebu already have discovered that it’s really worth trying.


As I stand in line, trying to decide whether to push through or not, I notice something very interesting. Almost all of the restaurants and coffee shops in The Terraces are full and have long wait lists. This comes to me as a shock as I have never known people in Cebu to wait. It’s a tribute to the foresight and proper insight into zoning of the Ayala mall management that allows this phenomenon to develop. This is also a testament to the resiliency of the Cebu economy, but it also means that the Cebuanos have a lot of faith.

Why faith? Finance consultant Rich Lindsey from the Callcott Group in a recent business conference said, “ finance and markets are built on faith. Without it, they can't operate. Right now, faith is lacking and fear remains the religion.” Built on faith. It gets you thinking.

In the United States, the government is spending massive amounts of money to restore confidence and faith in the economy. How massive? According to Bloomberg, recent data shows that $7.4 trillion has already been committed and it’s still not enough. This does not even include yet the $30 billion or so that the big three, Ford, GM and Chrysler, from the auto industry are asking for. All of this money in order to restore confidence and faith of the consumer and the public.

At the very core, it’s simple really. When people don’t have faith in the economy, they don’t buy. When they don’t buy, stores don’t sell. When stores don’t sell, factories shut down. When factories shut down, workers are laid off. When workers are laid off, people don’t buy. It’s a simple cycle.

It frightens me how people seemed to have lost faith. When I try to comprehend the money being pledged and spent to restore confidence, the realization dawns on me that money does exist to solve most of the world’s problems. This crisis just seemed to showcase that fact. It makes me wonder how much is needed to find cure for AIDS, or hunger, to solve third world debt, to alleviate poverty , to ensure proper education for all, to solve many of the worlds ills. Maybe we are being punished for not looking to do something good with the resources that we have.

As the world looks to solutions for the economic crisis, I’m reminded of an experience that my good friend Nick Torres had recently with John Maxwell. John Maxwell has been recognized worldwide as a renowned author, leadership trainer, consultant and adviser to many of the world’s richest and most powerful. He is the author of one of the most insightful and influential books I have ever read, the 21 irrefutable laws of leadership. He recently gave a seminar in Manila which Nick attended. Nick was so blown away by the leadership wisdom shown by John Maxwell that he sought the latter out.

Nick introduced himself and proceeded to ask John questions. “How did you end up acquiring this wisdom?” The latter answered, “you don’t want to know.” Nick quickly replied, “but I do!” The latter answered again, “you really don’t want to know.” Nick again replied, “but I really do want to know.” The latter looked Nick in the eye and said softly, “The Bible.”

John Maxwell is a pastor. We all need to rediscover true Faith. We need to believe that despite everything, we still have much to be thankful to God for. We need to roll up our sleeves and find the courage to function normally and not get dragged down by all that we hear, read or see.

In Matthew 8:23 to 26, the Bible says, “Then he got into the boat and his disciples followed him. Without warning, a furious storm came up on the lake, so that the waves swept over the boat. But Jesus was sleeping. The disciples went and woke him, saying, "Lord, save us! We're going to drown!" He replied, "You of little faith, why are you so afraid?" Then he got up and rebuked the winds and the waves, and it was completely calm.”

There is an anonymous poem entitled “Believe in having Faith.”

“Doubt see the obstacles,

Faith sees the way,

Doubt sees the darkest night,

Faith sees the day,

Doubt dreads to take a step,

Faith soars on high,

Doubt questions, "who believes ?"

Faith answers, "I"

Believe in having faith.......”

God answers.

Let’s follow the examples of these ordinary individuals as they strive to make a difference. Each week, lets all get together and share knowledge, stories, experiences, information, all for the sole purpose of getting One Step Up.

For comments, suggestions or stories that you want to share, email me at
stirspecialist@gmail.com , or visit http://www.stirspecialist.blogspot.com/